This Privacy Policy describes how Captain Drake, LLC (“Captain Drake”, “we”, “us”, or “our”) collects, uses, discloses, and protects information from users of our website www.captdrake.com and related Partner Portal or services (collectively, the “Website”).
By accessing or using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website.
This policy is intended to comply with applicable United States federal and state privacy laws, including where relevant the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other state privacy laws that may apply to residents of those states.
1.Information We Collect
We collect information that you provide directly and information collected automatically when you use the Website.
Registration and Account Information: When you register as a partner, customer, or create an account, we may collect your name, company name, address, phone number, email address, and other contact or business details.
Transaction and Account Information: In connection with orders, payments, or partner transactions, we may collect billing and delivery information, payment details (processed securely through third-party processors), purchase history, and related commercial data.
Activities and Usage Information: We collect information about your interactions with the Website, including products viewed or ordered, order specifications, pricing discussions, and any communications or support requests.
Browsing and Technical Information: We automatically collect technical data such as IP address, browser type, operating system, device information, pages viewed, referring URLs, and usage patterns through cookies and similar technologies.
Business data relating to companies is generally treated as commercial information. To the extent any information identifies an individual, it is treated as personal information under this Policy.
2.How We Use Your Information
We use the information we collect for the following purposes:
- To facilitate your use of the Website and Partner Portal, process registrations, and manage accounts.
- To respond to inquiries, provide product information, and fulfill requests.
- To process and fulfill orders, manage purchases, and provide related customer or partner support.
- To send important administrative notices, updates to terms or policies, and service-related communications.
- To send marketing communications, surveys, or offers that we believe may be of interest (you may opt out at any time).
- To personalize your experience and improve the Website, content, and services.
- To conduct internal analysis, research, and improve our products and operations.
- To protect the security and integrity of the Website, detect fraud, and prevent unauthorized access.
- To comply with legal obligations, respond to lawful requests from authorities, and enforce our terms.
- To facilitate payments and work with service providers who assist in delivering our services.
3.Disclosure of Information
We may disclose your information in the following circumstances:
Service Providers: We share information with third-party service providers who assist us with website hosting, payment processing, data analysis, customer support, delivery logistics, and similar functions. These providers are contractually obligated to use the information only for the purposes we specify and to protect it.
Business Transfers: In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
Legal and Safety: We may disclose information when required by law, to respond to legal process, to protect our rights or the rights of others, or in connection with investigations related to public safety or fraud prevention.
Professional Advisors: We may share information with lawyers, accountants, or other professional advisors as needed.
We do not sell your personal information as defined under the CCPA. We may share aggregated or de-identified statistical information that does not identify individuals.
4.Cookies and Tracking Technologies
We use cookies and similar technologies to recognize you, remember your preferences, analyze Website traffic, and improve functionality. Cookies are small data files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Website, such as staying logged in or completing transactions efficiently. We may also use analytics tools to understand how the Website is used.
5.Your Privacy Rights
Depending on your location (particularly if you are a California resident or resident of a state with comprehensive privacy laws), you may have the following rights regarding your personal information:
- The right to know what personal information we have collected about you and how it is used and shared.
- The right to request access to or a copy of your personal information.
- The right to request correction of inaccurate personal information.
- The right to request deletion of your personal information, subject to certain exceptions (such as information needed to complete a transaction or comply with law).
- The right to opt out of the sale or sharing of personal information (we do not sell personal information).
- The right to non-discrimination for exercising your privacy rights.
To exercise these rights, please contact us using the information in the “Contact Us” section below. We will verify your identity before fulfilling a request and respond within the timeframes required by applicable law. You may also designate an authorized agent to make requests on your behalf.
6.Data Security
We implement commercially reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and should not share your password. We will never ask for your password in an unsolicited email or phone call.
7.Minors
Our Website and services are directed to businesses and individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 13 (or under 16 where applicable). If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete it.
8.Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, including to satisfy legal, accounting, or reporting requirements, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and the purpose for which it was collected.
9.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Website after any changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.
10.Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about our privacy practices, please contact us at:
Attention: Privacy Inquiries
601 Carlson Parkway, Suite 400
Minnetonka, MN 55305
United States
By using the Website, you acknowledge that you have read and understood this Privacy Policy.